At Euphoria Jewels, our main objective is to ensure your complete satisfaction with your purchase. Our meticulously crafted jewelry reflects our unwavering commitment to quality, understanding that situations may arise necessitating a return or exchange. To facilitate a hassle-free experience, we’ve developed a customer-friendly return policy.
If you happen to receive a damaged or defective item, promptly contact our dedicated customer support team. Include a photo of the issue, and we will expedite the resolution process by providing a replacement or issuing a prompt refund.
Furthermore, for non-defective items, our policy permits returns within seven days from the delivery date. It’s crucial that the item is returned in its original condition, unworn, and with all attached tags. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part. Additionally, the recipient will incur the courier fee for refund parcels.
Initiating a return or exchange is a simple process—contact us through our website or Instagram. Upon receiving the returned item and completing a thorough inspection of its condition, we will promptly process your refund or exchange.
The return policy we use use is that you send our products back to our office and bear the charges.
We prioritize your satisfaction and aim to make the return process seamless. Moreover, if you have any inquiries or concerns, don’t hesitate to reach out to our customer support team at Jewelsbyeuphoria@gmail.com. We appreciate your decision to choose Euphoria Jewels, and we are committed to ensuring your experience with us exceeds your expectations.
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